7*24 Hour Professional Solar Lighting Solutions Customized Manufacturer Services
In addition to professional technical support and 7*24 hours online service, we also provide lamp power, color temperature, style, pole height, solar PV panel wattage, battery capacity and a one-stop solution for urban lighting. Our customer service team is a dedicated, hard-working group specially selected for their enthusiasm and commitment to providing excellent customer service. They offer advice, answer any queries, and offer continuous support even after a purchase is completed.
Why Choose Queneng’s Service?
Pre-Sales Services
Our pre-sales team helps you choose the best solar solutions based on your specific needs. We listen to your requirements—whether for residential, commercial, or industrial applications—and recommend the most suitable products.
We provide detailed information on product specifications, pricing, delivery, and installation options to ensure you make an informed decision. Our goal is to design a customized system that maximizes efficiency and meets your energy requirements.
After-Sales Services
Once your system is installed, we remain committed to ensuring its optimal performance. Our after-sales services include installation support, troubleshooting, and ongoing technical assistance. We offer expert guidance for any questions about system operation, and if any issues arise, we are here to resolve them promptly.
We also offer regular maintenance to keep your solar products functioning efficiently. In case of malfunctions, our team can quickly identify and resolve issues through remote diagnostics and in-person support.
With warranty coverage for defects and performance degradation, we ensure that your products are protected. Our team is always available to assist with warranty claims and provide continuous support to ensure your solar systems remain reliable for years to come.
Frequently Asked Questions
Battery fundamentals and basic terms
What is a discharge platform?
What are the main structural components of a NiMH battery?
Solar Street Light Luyi
How do Luyi solar street lights save energy compared to traditional street lights?
Luyi solar street lights save energy by using solar power, a renewable energy source, to operate. Unlike traditional street lights that rely on the electrical grid, Luyi lights harness the sun’s energy during the day, which is stored in the battery for nighttime use. The energy-efficient LEDs provide bright illumination while consuming less power than conventional lighting options, significantly lowering electricity costs.
Solar Street Light Luqing
What kind of battery is used in Luqing solar street lights?
Luqing solar street lights typically use lithium-ion batteries, known for their efficiency, long life, and ability to handle high numbers of charge cycles compared to other battery types like lead-acid.
APMS system
Does the APMS system support extremely cold environments?
Yes, APMS has ultra-low temperature control capability, allowing it to operate normally at temperatures as low as -50°C, ideal for high-latitude regions and extreme climates.
Battery Performance and Testing
What is a temperature cycling experiment?
1) The battery is changed from normal temperature to 66±3℃ and 15±5% for 1 hour.
2) Place it for 1 hour at a temperature of 33±3℃ and a humidity of 90±5℃.
3) Change the condition to -40±3℃ and leave it for 1 hour
4) Leave the battery at 25℃ for 0.5 hours
These 4 steps complete a cycle. After these 27 cycle experiments, the battery should have no leakage, alkali creep, rust or other abnormal conditions.
What is the internal resistance in charging state and what is the difference between internal resistance in discharging state?
Solar Street Light Luxian
Are Luxian solar street lights suitable for installation in remote locations?
Yes, Luxian solar street lights are ideal for remote or off-grid locations, as they operate entirely on solar power and do not require any connection to the electrical grid. They are perfect for rural roads, pathways, parks, or other outdoor spaces that lack access to traditional power sources.
who we are
What after-sales services does Queneng offer?
We offer comprehensive after-sales services, including product installation support, maintenance, and technical assistance. Our dedicated customer service team is always available to ensure that your solar systems operate at optimal performance and meet your expectations.
Battery and Analysis
What are the possible reasons why the battery or battery pack cannot be charged?
2) The battery pack is connected incorrectly, and the internal electronic components and protection circuits are abnormal;
3) The charging equipment is faulty and there is no output current;
4) External factors cause charging efficiency to be too low (such as extremely low or high temperature).
Can batteries of different capacities be combined?
Public Gardens and Landscape Lighting
Are solar lights safe for use in public spaces?
Yes, solar lights are safe for public spaces. They use low-voltage LED lights that do not pose any electrical hazards. Additionally, our lights are designed with weather-resistant and durable materials to withstand outdoor conditions, making them reliable and safe for public use.
Want to know more?
Find detailed articles and guides on how to fully address our engineering installations and more at FAQ.
Contact our expert
For more information on solar street lights, contacting our experts can effectively help you answer or solve more questions.
Need more help?
If you have doubts about our products or services, or want to know more about Queneng Solar Lighting Solutions, please fill out the form below to send us a message. One of our dedicated team will get back to you within 24 hours!
Rest assured that your privacy is important to us, and all information provided will be handled with the utmost confidentiality.
Schedule a Meeting
Book a date and time that is convenient for you and conduct the session in advance.
Have more questions about our products or services?
The messenger of light & power conversion
Environmental protection and intelligent manufacturing are our brand philosophy, and quality assurance and the best user experience are our eternal promises to users.
CONTACT
No.9F, Building F, Cao San Xin Tian Hong Logistics Park, Guzhen Town, Zhongshan City, Guangdong Province, China.
or write [email protected]
WhatsApp: +86 136 2270 1011
